Privacy Policy

Auto-Book My Calls provides a missed-call response service for trade businesses such as plumbers, electricians, HVAC contractors, locksmiths, and similar. When a call to one of these businesses goes unanswered, we send a text message on that business’s behalf to the person who called, so the job can be booked.

You can reach a person at hello@autobookmycalls.com.

We only text people who called us first. When you dial a business that uses our service and the call is not answered, we reply by text to the number you called from. Your inbound call is the basis for that reply.

We do not buy, rent, upload, or scrape phone numbers, and we never text anyone who has not called one of our customers.

To stop receiving texts, reply STOP. That is honored immediately and permanently, and we will not text that number again on behalf of that business. Reply HELP for assistance. Message and data rates may apply from your carrier.

Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. No mobile information is sold.

If you called a business that uses us

• Your phone number, from the call you placed
• The time of the call
• Anything you choose to send us by text, such as your address and a description of the problem

If you signed up as a business

• Your name, mobile number, and trade
• Records of the jobs we booked for you

If you visited this website

• A count of page visits, along with your browser type and the page you arrived from. We do not use advertising trackers and we do not build profiles of visitors.

We use this information to do one thing: respond to a missed call and get the job booked with the right business. Specifically, to text you back, to pass your address and problem to the business you called, and to keep a record of that exchange so there is no dispute about what was agreed.

We do not sell your information. We do not use it for advertising. We do not share it with anyone except as described below.

We rely on a small number of service providers to operate:

• Twilio — delivers the phone calls and text messages
• Neon — hosts our database
• Vercel — hosts this website and our software
• Resend — sends our internal email notifications

The trade business you called also receives your details, since they are the ones coming to do the work.

We may disclose information if we are legally required to, or where it is necessary to protect someone’s safety.

Job records are kept for as long as the business is our customer, and for up to two years afterward in case of a dispute. If you reply STOP, we keep a permanent record of your number on our do-not-text list — that is the only way to guarantee we never text you again.

You can ask us to delete your information by emailing hello@autobookmycalls.com. We will confirm once it is done.

• Reply STOP to any message to stop all texts
• Email us to see what we hold about you
• Email us to have it corrected or deleted

This service is for trade businesses and their customers. It is not directed at children under 13, and we do not knowingly collect their information.

If we change this policy we will update the date at the top. Material changes affecting how we message you will be communicated directly.