Terms of Service

Auto-Book My Calls watches for calls to your business that go unanswered. When one happens, we text the caller back on your behalf, ask for their address and the problem, and pass those details to you. We only text callers who agreed to it on the phone first.

We are a messaging and booking service. We do not perform the trade work, we do not vet the customers we pass to you, and we are not party to whatever you agree with them.

$97 per month, paid at the start of each month. There is no set-up fee and no minimum term.

We do not take credit cards and we do not hold a card, a direct debit or any other standing authority to take money from you. That means the month you have paid for is the only money we can ever take. Nothing renews behind your back, because there is nothing to renew from.

• $97 per month, billed monthly in advance
• No contract, no minimum term, no cancellation fee
• Cancel by telling us. The service stops at the end of the month you have paid for
• We do not pro-rate part months, but we will not bill you again once you have cancelled

If we ever change the price, we will tell you at least 30 days before it affects you.

• That you are entitled to use the phone number you connect, and to have us message people on your behalf
• That you run a legitimate trade business and the work you take is lawful
• That you do not use the service to send marketing, promotions, or messages to anyone who has not called you
• That you respond to the jobs we book. If you stop turning up, we may stop the service — your customers are texting a number that carries our name on it too

Text messaging to consumers is regulated. We handle the compliance side, but it only works if the arrangement stays as described: we text people who called you, and nobody else.

If a customer replies STOP we will not message them again, including on your behalf. We cannot override that, and neither can you.

We depend on phone carriers and messaging networks that we do not control. Messages can be delayed, filtered, or fail to deliver, and calls can be missed by the forwarding your carrier provides. We work hard to make it reliable, but we cannot guarantee every missed call results in a text, or that every text arrives.

We also cannot promise the service will win you work. What we can promise is that we will tell you honestly when something has gone wrong.

If we get something wrong, our responsibility to you is limited to the amount you paid us in the previous three months. We are not liable for lost jobs, lost profit, or other indirect losses.

Nothing here limits liability that cannot be limited by law.

You can stop at any time. We can stop providing the service if these terms are broken, if messaging networks require it, or if we shut the service down — in which case we will give you as much notice as we reasonably can and refund any unused time.

If these terms change, we will update the date above and tell existing customers directly about anything material.

Questions go to hello@autobookmycalls.com and a person will answer.